If you are unable to log in to the website, there can be various reasons for that:
If you encounter any of these situations, call or WhatsApp by clicking on the “Need Help” button below.
There can be various reasons, such as Internet Speed, invalid number, or international number, for which you are not getting the OTP. Here’s what you should do:
If you’re unable to log in on other devices, following these steps might solve the problem:
To purchase the package on the website, you need to follow these steps:
Your payment will be reflected in your library shortly after.
If you're having trouble purchasing the package on our website, then follow these simple steps:
Your course is inaccessible after payment:
Here’s what you should do if your payment gets stuck:
If a video stops playing in between, then here are the things that you should do:
There can be various reasons for the course to be inaccessible in safari, here’s what you can do:
If you find any lecture or resources missing, under construction, incomplete, or outdated then follow these steps:
Now you can watch, all your courses even on the ship with the Merchant Navy Decoded App, you just have to follow these steps:
There can be a lot of reasons that can be responsible for this issue; here’s what you can do to solve this:
Many reasons could be behind this problem; try these solutions to resolve it:
Here are a few things you should do if the lectures are not downloading in the app:
Decoded Discount Alert! up to 50% OFF
Decoded Discount Alert! up to 50% OFF
Use Coupon Code Deep50
